GEPCO Bill Online Check By Reference Number 2024 | GEPCO Duplicate Bill

Have you missed receiving your GEPCO Bill and need to get your GEPCO Bill Online? Now you can easily check and download a duplicate bill online from anywhere using either your reference number or consumer number.

To view your latest electricity bill, simply enter your 14-digit reference number or consumer number into the provided field and click the “Check Bill” button. This website gives you instant access to all your billing details, including your electricity bill, GEPCO online bills, duplicate bills, and payment options. You can even print your GEPCO bill for October 2024.

How to Check Your GEPCO Online Bill

This user-friendly and free service allows you to check your GEPCO Online Bill using either your consumer number or reference number. To access your GEPCO e-bill, all you need is your 14-digit reference number. With this, you can easily view, download, or even print your duplicate bill. You can also get your GEPCO bill in PDF format instead of using the PITC GEPCO duplicate bill service. Follow these easy steps to check your GEPCO bill online:

Enter Your Reference Number

Locate your 14-digit reference number on your GEPCO bill. It’s typically found either at the top left or just below the Customer ID on the top right corner. Enter this number in the designated field on the GEPCO bill inquiry page. Make sure not to include any spaces or hyphens while entering the number.

Submit the Information

Once you’ve entered your reference number, click on the “Submit” or “View Bill” button. This will process your request and display the details of your latest GEPCO duplicate bill.

View Your Bill

Your current bill will appear on the screen. Review all the details, such as the total amount due, the due date, and a breakdown of charges. You can also access a copy of your GEPCO duplicate bill.

Download or Print

For added convenience, download a PDF version of your WAPDA bill or print it directly from the website. Keep a copy for your records and ensure you make timely payments.

About Gujranwala Electric Power Company Limited (GEPCO)

GEPCO, or the Gujranwala Electric Power Company, operates in six major districts in Punjab, with several sub-offices to manage services efficiently. It stands out as a company committed to delivering quality services to its consumers. Each district has its own sub-office and dedicated staff to ensure smooth operations.

GEPCO’s primary goal is to offer reliable electricity, streamline billing processes, and enhance consumer satisfaction. Their focus extends beyond just power delivery, as they strive to offer top-notch customer service by organizing operations to effectively meet the needs of local communities.

Name of District Sub-District Offices Under GEPCO

District	Sub-District Offices Under GEPCO
Gujranwala	Gujranwala City, Gujranwala Rural
Gujrat	Gujrat, Kharian, Sarai Alamgir, Dinga, Lala Musa, Jalalpur Jattan, Kunjah
Hafizabad	Hafizabad, Pindi Bhattian, Jalalpur Bhattian, Sukheke
Mandi Bahauddin	Mandi Bahauddin, Phalia, Malakwal
Sialkot	Sialkot, Pasrur, Sambrial, Daska
Narowal	Narowal, Shakargarh, Zafarwal

GEPCO Peak Hours

GEPCO peak hours refer to specific times of the day when electricity usage is at its highest. This surge in demand occurs as more people use electrical appliances simultaneously.

• Morning Peak Hours: 6 AM to 10 AM
• Evening Peak Hours: 6 PM to 10 PM

During these peak times, electricity supply is under greater strain because many households and businesses are operating appliances like heaters, air conditioners, and kitchen equipment. This increased demand can put stress on the power grid, potentially leading to supply issues.

Off-Peak Hours

Off-peak hours are periods when electricity consumption is lower, typically outside of the morning and evening peaks. Using electricity during off-peak hours not only reduces pressure on the grid but can also help lower your electricity bill, as rates are often cheaper during these times.

Tips to Save Electricity During Peak Hours

Here are some unique tips to help you save on your electricity bill during peak hours:

1. Use energy-efficient appliances.
2. Schedule high-energy tasks for off-peak hours.
3. Opt for natural light and ventilation whenever possible.
4. Limit the use of heavy-duty appliances during peak times.

GEPCO Head Office & Support Numbers

The GEPCO Head Office is located at 565/A Grand Trunk Rd., Industrial Estate Model Town, Gujranwala, Punjab 52250. This is the central hub where they handle all operations, including customer service, billing, and maintenance. For any significant issues or in-person assistance, you can visit their head office.

GEPCO offers several support numbers for customer assistance based on different needs. Each district has a dedicated support number for technical issues or inquiries about new connections and services.

Support Numbers

• Customer Service Helpline: 0800-000-34
• Complaint Center: 055-920-0516, 055-920-0504, 055-920-0592
• Emergency Services: 118

GEPCO Meter Reading Via SMS

To estimate your electricity bill, it’s essential to know your meter reading. GEPCO offers a convenient SMS service that allows customers to receive their meter reading details directly on their mobile phones. This service helps you track your electricity usage and billing information easily.

Procedure for GEPCO Meter Reading Via SMS

1. Register Your Mobile Number

• Visit your nearest GEPCO office to register your mobile number with your electricity account.
• Provide your Consumer Number, Name, and Contact information.

2. Send an SMS

• Open the messaging app on your device.
• Type a new message with your 14-digit reference number (found on your electricity bill).
• Send the SMS to GEPCO’s designated number, typically 8118.

3. Receive Meter Reading Details

• After sending the SMS, you will receive a message with your latest meter reading, electricity consumption, and billing information.
• The message will usually include the reading date, units consumed, and the current bill amount.

4. Registration Through Website

• You can also register online via the GEPCO official website. Please include your GEPCO bill reference number, CNIC, and cellphone number.
• Once registered, you’ll receive your meter reading and bill details via SMS before the due date.

GEPCO Green Meters System

GEPCO has introduced a new, advanced metering system known as Green Meters. This system ensures accurate electricity readings, reducing billing errors and discrepancies. These meters support remote monitoring, eliminating the need for manual meter checks.

With real-time data, consumers can better manage their energy usage, potentially leading to cost savings. GEPCO’s Green Meters are equipped with tamper detection to combat electricity theft and improve billing efficiency. This system offers a range of benefits for consumers, such as easier tracking of usage and more transparent billing.

For GEPCO, the Green Meter system enhances operational efficiency, reduces losses, and boosts customer satisfaction. This initiative modernizes GEPCO’s infrastructure and improves overall service delivery.

GEPCO Net Metering System

GEPCO has recently introduced the GEPCO Net Metering System, marking a significant step forward in the energy sector. This revolutionary method enables you to generate your own electricity from solar panels while sending any extra power back to the grid. By doing so, you can reduce your GEPCO bills, as you’ll receive credit for the surplus electricity you produce. The system features dual-direction meters that monitor both your electricity consumption and production.

The Net Metering system can be seamlessly integrated into your existing setup. It offers several benefits, including reduced electricity costs, the promotion of renewable energy, and improved energy efficiency. While installation costs may vary, they can be offset by long-term savings on your GEPCO bills. Net Metering provides an excellent opportunity to manage energy expenses while supporting sustainable energy solutions.

GEPCO Management Information System

The GEPCO Management Information System (MIS) is a robust platform designed to optimize and enhance operations at the Gujranwala Electric Power Company. It manages key aspects like employee records, customer data, and utilities, including online GEPCO bill payments. This integrated system ensures efficient handling of electricity supply, customer service, billing, and maintenance processes.

Key Features, Benefits, and Functions of MIS

Centralized Data Management

The MIS centralizes all information related to electricity consumption, billing, and customer details. This enables quick and accurate data access, making management more efficient.

Efficient Billing Process

The system automates billing, ensuring customers receive accurate and timely bills, reducing errors and improving overall satisfaction.

Real-Time Monitoring

GEPCO MIS allows real-time tracking of electricity consumption and supply. This helps identify peak usage times and effectively manage the power grid.

Customer Service Integration

MIS integrates with customer service platforms, enabling GEPCO to offer prompt support. Customers can easily check their bills, report outages, or get technical help through the system.

Enhanced Communication

Through MIS, GEPCO can send important updates, such as meter readings, billing information, and maintenance alerts, via SMS to customers.

Improved Efficiency

By automating and centralizing operations, the system boosts GEPCO’s efficiency, leading to better service delivery and reduced costs.

Accurate Data

MIS provides up-to-date, accurate data, allowing GEPCO to make informed decisions about electricity distribution and resource management.

Customer Satisfaction

With integrated customer service, users receive timely and accurate information, improving their overall experience with GEPCO.

Proactive Management

Real-time monitoring and data analysis enable GEPCO to proactively manage electricity supply and demand, reducing the likelihood of outages.

How the MIS Works

• Data Collection: The system gathers data from various sources, including smart meters, billing platforms, and customer interactions.
• Data Processing: This information is analyzed to identify electricity consumption patterns, peak usage times, and other key metrics.
• Information Dissemination: Relevant data is shared with departments within GEPCO and communicated to customers through SMS and other channels.
• Actionable Insights: The insights generated help GEPCO plan and execute strategies for efficient electricity distribution and customer service.

Taxes in GEPCO Bill

Your GEPCO bill includes several taxes and surcharges. The most common ones are listed below.

• Electricity Duty (ED) – 1.5%: A tax imposed by the provincial government on electricity consumption, calculated as a percentage of the total consumption cost.
• General Sales Tax (GST) – 17%: A federal tax on the sale of electricity, applied as a fixed percentage of the total electricity charges, excluding other taxes.
• Income Tax – PKR 50: A tax based on electricity usage. It increases with higher consumption.
• TV License Fee – PKR 35: A fee collected for the Pakistan Television Corporation, added as a small, fixed charge.
• Neelum-Jhelum Surcharge – 1%: A surcharge to fund the Neelum-Jhelum hydropower project, calculated as a small percentage of the total electricity charges.
• Fuel Price Adjustment (FPA) – PKR 100: A variable charge reflecting changes in fuel prices used for electricity generation. It is periodically adjusted.
• Financing Cost Surcharge – 0.1%: A surcharge to cover the financing costs of the power sector.

GEPCO Complaint Numbers

If you need to contact GEPCO for assistance or to file an online complaint, you can reach them through the following numbers. Additionally, WAPDA and NEPRA complaint numbers are also provided for your convenience.

Office	Complaint Number
NEPRA (National Electric Power Regulatory Authority)	051-9206500
WAPDA (Water and Power Development Authority)	111-118-118 042-99202211
GEPCO (Gujranwala Electric Power Company)	118, 0800-000-34 055-920-0516
Gujranwala District	055-9200505
Gujrat District	053-9260290
Sialkot	052-9250693
Hafizabad	0547-523421
Narowal	0542-412666
Mandi Bahauddin	0546-520088

How to Pay GEPCO Bill Online

Paying your GEPCO bill online is quick and easy. You can use a variety of third-party platforms to complete the process in seconds. Follow these simple steps:

Step-by-Step Guide

Step 1: Open your mobile banking app.

Step 2: Navigate to the bill payment section.

Step 3: Select the electricity option.

Step 4: Enter your GEPCO account details.

Step 5: Input your payment and confirm.

That’s it! Your GEPCO bill is paid.

Additionally, if you need a copy of a previous bill, you can use the “Duplicate Bill Check” feature on the GEPCO website. This service allows you to retrieve a copy of your old bill, ensuring you stay organized with your billing records.

Manage Your GEPCO Bills Efficiently

With GEPCO’s online services, managing your electricity bills has never been easier. You can pay bills, check your e-bill online, or view a past GEPCO bill from the convenience of your mobile or computer. You can also pay your bill through third-party companies, making the process even more flexible and accessible.

How to File a Complaint Related to Your GEPCO Bill

Select the Online Complaint Form

Choose the online complaint form on the GEPCO website to begin the process.

Fill Out the Complaint Form

Complete the complaint form by providing all the required information:

• Your Name / نام
• Mobile Number / موبائل نمبر
• Your Email Address / ای میل
• Your City or Circle / شہر یا سرکل
• Your Division / ڈویژن
• Complaint Nature / شکایت کی نوعیت
• Bill Reference Number / حوالہ نمبر
• What is your Complaint / آپکی شکایت

You can also attach any supporting documents or images that help explain your issue. Once everything is filled out, click the Submit button to send your complaint to GEPCO for review and resolution.

Conclusion

Accessing your electricity bill is now simpler than ever with the GEPCO Online Bill system. Whether you need a GEPCO Duplicate Bill or want to view your latest charges, the online platform offers a free and convenient solution at all times. Likewise, the WAPDA Duplicate Bill service ensures you never miss any important billing details.

The process is easy to use, enabling you to manage your electricity bills efficiently from the comfort of your home. Take advantage of the GEPCO online billing system and stay on top of your payments with ease.

FAQs

You can check your GEPCO bill online by entering your 14-digit reference number or consumer number on the GEPCO bill inquiry page. Once entered, click the “Check Bill” button to view your latest bill.

Yes, after viewing your bill online, you can download it as a PDF or print it directly from the website for your records.

GEPCO’s peak hours are from 6 AM to 10 AM in the morning and from 6 PM to 10 PM in the evening. During these times, electricity usage is at its highest.

To register for GEPCO meter reading via SMS, visit your nearest GEPCO office and provide your mobile number, consumer number, and other details. Alternatively, you can register through the GEPCO website.

GEPCO’s customer service helpline number is 0800-000-34. You can also reach their complaint center at 055-920-0516.