If you are looking for the GEPCO helpline number, you have come to the right place. Gujranwala Electricity Power Company (GEPCO) serves the Gujranwala region and surrounding areas, including Hafizabad, Sialkot, Narowal, Mandi Bahauddin, and Gujrat. They provide a dependable support system that addresses client concerns, establishes new connections, and resolves technical issues.
This guide will provide you with all of the information you need regarding the GEPCO helpline, how to report power outages, and the services they provide to help you through the process.
| Issue | GEPCO Helpline Number |
| Power Outage | 118 |
| Alternate Contact | +92-55-9200504, +92-55-9200516 |
| GEPCO Head Office | 565-A, Model Town, G.T Road, Gujranwala |
Contents
How to Report a Power Outage
If you are suffering a power outage or any other electricity-related concern, please contact the GEPCO helpdesk. The helpline is available 24 hours a day, seven days a week, to answer any complaints or concerns. The main helpline number is 118, but if you can’t get through, try one of the alternate contact numbers.
GEPCO Customer Support Services
GEPCO’s customer service is more than just a helpline. The GEPCO helpline covers a wide range of services, including:
- New Connection Requests
- GEPCO Duplicate Bill Requests
- Billing Payment Options
- CNIC Registration
- Complaint Registration
- Electricity Tariff Inquiries
- Net Metering Support
- Load Shedding Schedule Information
You can easily resolve these issues by contacting the helpline or visiting their Gepco Response Unit.
How to File an Online Complaint with GEPCO
If you prefer filing a complaint online rather than calling, GEPCO has an E-Complaint Form available on their website. To file your complaint, you will need to provide:
- Your Name (نام)
- Email Address (ای میل)
- Mobile Number (موبائل نمبر)
- City or Circle (شہر یا سرکل)
- Division (ڈویژن)
- Complaint Nature (شکائت کی نوعیت)
- Bill Reference Number (حوالہ نمبر)
- Details of Your Complaint (آپکی شکایت)
Once all the information is filled out, submit the form to proceed with your complaint. You can expect a quick response from the GEPCO helpline team.
Regional GEPCO Helpline Contact Numbers
Each city under GEPCO’s jurisdiction has its own helpline for customer support. Here are the key helpline numbers for various regions:
- Gujranwala: +92-55-9200504
- Sialkot: 052-9250693
- Gujrat: 053-9260290
- Mandi Bahauddin: 0546-509822
- Hafizabad: 0547-523421
- Narowal: 0542-412666
For power outages, new connections, billing inquiries, or any technical issues, use these numbers to reach the GEPCO helpline for your area.
Key Information Required by the GEPCO Helpline
When you call the GEPCO helpline, you will be asked for your power connection identifier, which is your Bill Reference Number. Make sure you have your GEPCO bill accessible before contacting so you can offer the required information for prompt assistance.
Resolving Common Issues with GEPCO Helpline
If you have any problems with your electricity supply, the GEPCO helpline is available 24/7 to help. Whether you’re experiencing a power outage, a billing problem, or requesting a new connection, the helpline can walk you through the process and guarantee your concerns are addressed.
Conclusion
The GEPCO helpline is a reliable resource for addressing electricity-related issues in the Gujranwala region. Whether you need to report a power outage, request a new connection, or inquire about your bill, the helpline is available 24/7 to assist. With various regional contact numbers and an online complaint form, GEPCO ensures that your concerns are addressed quickly and efficiently.
FAQs
You can report electricity issues by calling the GEPCO helpline at 118, which is available 24/7.
You will need to provide your Bill Reference Number, which can be found on your GEPCO bill.
Yes, you can file a complaint online by filling out the E-Complaint Form on the GEPCO website.
Yes, the GEPCO helpline operates 24/7, so you can contact them anytime to resolve your issues.